Client Objective

Interacting with efficiently and managing customers are key to the success of any business and for 480 Media, a Tempe based graphic design firm, this is especially true. 480 wanted a customer management tool that allowed their clients to view, modify and approve graphic design projects before they went to print. This customer management tool allowed 480 media a way to create a more meaningful and thus more rewarding customer relationship.

Lurus Solution

Lurus began by building an interactive management tool that allowed 480 media to begin archiving customers and individual customer projects in one secure on-line location. Lurus then provided an efficient tool for customers to view and approve customers projects before they went to print..

Key Project Highlights

• Secure online database of customer contact information
• Admin area to enter customer information and set up customer projects
• Customer area to view current projects, provide feedback, and ultimately approve projects before they went to print
• Store feedback threads of project content comments and automatically record originator